Selling conditions : Gluttony

Selling conditions



(private sales)

SALES CONDITIONS FOR SUPPLYING RETAIL such as Ghiottornia Business to Consumer

Prices are quoted in Euro and include VAT. They are subject to change without notice. In case of no price indication specified in the order form the price indicated in the price list will be considered valid.

How to Buy
The customer can purchase products from the online catalog published on It is understood that the picture and the description of a product may not be fully representative of its features but might differ in color, shape, and accessories compared to the picture.
All specifications listed in the catalog may be subject to change without notice.

The Company accept delivery to all EU country, please check the shippings/ consignments section for information regarding the cost. For what concerns orders to be delivered to non-EU countries, please submit a request for quote for shipping costs.

Orders can be submitted online through the company's website using the shopping trolley, alternatively by calling (+39) 0564-616907 or via E-mail to the following E-mail

There is not minimum shipping cost.

Acceptance of Terms of Sale
The contract between Ghiottornia and the customer shall be concluded with the acceptance by Company Ghiottornia.
The customer, by
placing an order , declares to have read all the information provided during the purchase process and to accept the terms and conditions and payment arrangements explained below.
The customer,
once completed the online process, should print and/or save an electronic copy of the order, as well as keep the general sales conditions in accordance with the requirements of Art. 52 and 53 of D.Lgs. No. 206/2005 on online selling.

Shipping and Delivery
Purchases will be shipped by the company Ghiottornia as soon as possible, once the order is received by Ups courier.
the goods are regularly ordered, shipping charges are due and payable by the customer, even if he avails itself of the right of withdrawal, or the shipping goes wasted or returns to sender for any reason.

Shipping charges for the return of the goods to our warehouse are still to be paid by the customer.
In the latter case, the customer must provide for the reimbursement of these shipping costs, and eventually, in the case of non-paymen
t, the company will do legal action to recovery such claim.
Upon delivery of goods by the courier or the postman, the customer is required to
make sure that:
- the number of boxes is the same as reported in the transport document
- the packaging is not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or metal).
Any damage to the packaging, the product or the mismatch in the number of items or information must be immediately notified, subject to control by putting written on delivery receipt.
Once signed the delivery receipt, the customer cannot make any objection about the appearance of the delivered.
If goods are not collected within the time limit for storage because of repeated delivery failure to the address indicated by
the customer when placed the order, it will be considered rejected and is indented at the warehouses of the company with Ghiottornia expenses charged to the customer.

The payment terms that the company charges its customers are as follows:

CREDIT CARD.We accept all cards belonging to the following: Visa, Mastercard and PostePay. Payment service is available online on a secure Paypal server.
In cases of purchase of goods with credit card payment, together with the completion of the transaction online, the reference bank will authorize only the amount of your purchase . The amount relating to the delivered goods will actually be charged to the customer credit card at shipment of goods.
In case of cancellation of order by the customer or in the case of non-acceptance by the Company
Ghiottornia, prompted by the latter together with the cancellation of the transaction and release the amount involved.
The timing of release for certain types of cards depends exclusively on the banking system.
Once the cancellation of the transaction, and in no
other event, Ghiottornia company can be held liable for any damages, direct or indirect, caused by delayed releasing the amount committed by the banking system.
In the event that the customer order is processed beyond the limit of the authorization, the company
Ghiottornia will still charge the customer credit card for the amount owned, though before the shipment of goods.
The company
Ghiottornia reserves the right to ask the customer information (for example a landline phone number) or sending copies of documents proving ownership of the paper used. In the absence of required documents, the company Ghiottornia reserves the right to refuse the order.
During the purchase, the company Ghiottornia must be able to know information about the buyer's credit card, transmitted via a secure connection directly and exclusively to the website of the bank handling the transaction.
No archive of
the company Ghiottornia will retain such information.
In no event shall the company
Ghiottornia can not be considered responsible for any fraudulent, unfair credit card use by a third party, upon payment for products purchased on their websites.

ADVANCE (Bank Wire Transfer, Bank transfer, giropostal bulletin). If paying by bank transfer in advance, the customer will have to send receipt of proof of the bank transfer, to be sent to the company Ghiottornia by fax or E-mail within 48 hours of ordering.
The s
hipping of the order will leave only after checking the actual crediting of the amount due on account of the company Ghiottornia.
The bank statement document should include: the order number, the date the order, name and surname of the customer.
All payments must be made   payable to the company
Ghiottornia to Polidori Anna, Via Roma 111.58017 - Pitigliano (GR) with the following bank information:

 Enoteca Ghiottornia

Bank: Monte dei Paschi di Siena, Pitigliano Agency

Cin: O

Current account:5122.28

 IBAN  IT22O0103072330000000512228




The invoice must be specifically requested when ordering, it is necessary to communicate a valid VAT registration number and tax code.
For the issuance of the invoice, authentic information must be supplied by the customer when ordering.
No change in the bill will be possible after the issuance.

For any exemptions VAT please contact us.


Order Cancellation
All orders are binding and can be cancelled only and exclusively if the goods have not yet been sent by written notice sent by E-mail or fax at -(+39) 0564-616907.
For orders already shipped the customer
could take the right of withdrawal.


Sales of this site is subject to the right of cancellation under the law 64 of D.Lgs. 206/05.

A customer who wishes to exercise the right to withdraw must submit it within 10 (ten) working days of receipt of merchandise, with acknowledgment of receipt. Alternatively, within the same period of 10 (ten) working days of receipt of merchandise, will also be sent a telegram,
E-mail or fax, providing and stating that the intention to withdraw is confirmed by registered letter with acknowledgment of received within 48 (forty eight) hours.
The aforementioned registered mail must be sent to the following address:
Ghiottornia, Via Roma 111- 58017 - Pitigliano (GR), Italy, and must contain:
- the wish to avail of the benefits granted by law
- the product information;
-the number of any invoice or the series number of the consignment
- data relating to your bank account or post office.

To obtain reimbursement, within the same period 10 (ten) days of receipt of merchandise, the customer must also send back by mail or courier the item for which he intends to exercise its right to withdraw any of the full invoice sales.

Within 30 (thirty) days of receipt communication in which the client expresses a wish to exercise the right of withdrawal, the company
will refund
via bank transfer or deposit on postal c/c.
A refund relates solely to the price of the product, in any case, the
shipping and delivery charges will not be reimbursed and will remain under the responsibility of the customer.

This right is subject to the following conditions:
the law applies to the product in its entirety;
- it is impossible to withdraw only part of the product
the right of withdrawal does not apply once the package is opened, the products must be intact and not damaged in any way and returned in original packaging tightly closed, as well as complete in all its parts.
upon certificate of receipt in the warehouse company Ghiottornia, is entirely under the responsibility of the customer if the goods are damaged during shipping, the company will notify the customer of Ghiottornia (within five working days of receipt of goods in their stores), to allow the same file a timely complaint against the carrier. In this case, the product will be made   available to the customer for its return, while canceling the request for withdrawal.

The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and/or its content), cases in which the firm finds
Ghiottornia: the lack of the outer and/or internal packaging, the absence of product components, the product is damaged for reasons other than transportation.

In case of loss of the right of withdrawal,
the company Ghiottornia will return the purchased goods to the customer by charging the same shipping costs.


Right to Privacy
Under the Decree
# 196/2003, which states that by filling the order form (via E-mail or fax), or providing your personal information, you authorize the company to the detention of their Ghiottornia personal data. These data will be available in the single firm Ghiottornia, which you can then use to send information and advertising material strictly linked to the site.
Under Article 13 of Legislative Decree
# 196/2003 the customer has the right to access to their data and the right to request at any time the cancellation, transformation into anonymous form or blocking of data processed unlawfully, the updating, rectification and integration.

Full of partial
reproduction of our catalog.

Accessing this site agrees that the laws and regulations of the Italian Country will apply to all matters relating to your use of this site.
All trademarks in this site are trademarks of their respective owners;
 unauthorized use thereof will be prosecuted according to the law.

The above conditions of sale apply exclusively to sales to end users such as Businnes To Consumer.

Company Ghiottornia